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Kathrin Kur
Known Participant
January 4, 2022
Question

AE to AME connection problem - Could not read from the source.

  • January 4, 2022
  • 1 reply
  • 544 views

Hi

I have not been able to render using Adobe Media Encoder for several months now with the error message below. From AE it's not possible to do "add to Adobe Media Encoder" via the menu, I can only get the file to appear in AME using the Queue in AME button in the Render Queue, however I then can't render it and it shows the yellow exclamation mark error message (below).

There are many suggestions from people with this problem, however none of these workarounds have solved my issue (delete cache, remove plugins, change permissions). I am on Big Sur 11.6/AE and AME 22.11 and the problem started after my last update to a newer AE back in October.

Any suggestions?

 

- Source File: /Users/kathrinkur/Desktop/video/EJT/ejt4_AME/tmpAEtoAMEProject-no6_butterfly 2_5.aep
- Output File: /Users/kathrinkur/Desktop/no6_butterfly 2.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
10/28/2021 01:17:22 PM : Encoding Failed
------------------------------------------------------------

Could not read from the source. Please check if it has moved or been deleted.

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 22, 2022

Hi there!

Sorry about the issue. Are you noticing this issue on a specific project? Do you have third-party plugins installed?

 

Let us know.

Thanks,

Kartika

K
Kathrin KurAuthor
Known Participant
February 22, 2022

Hi Kartika

no, I don't have any 3rd party plugins installed in AE nor Permiere. I think the problem may be related to an update to mac OS 11.6. and new versions of AE/Premiere.  I did notice a lot of strange permission related problems also from other Adobe applications incl. Indesign after that which I mostly fixed. Both applications still don't render out via Media Encoder and I am currently rendering twice (pro res and them import file to ME) which is a pain if you have to output volumes on social media. Other than wiping adobe from my system for a clean install which I don't have the time for I have no idea what to do.

Let me know if you have any ideas! Many thanks in advance

Kathrin

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
March 3, 2022

Thanks for writing back. Could you try some suggestions mentioned here? https://helpx.adobe.com/in/after-effects/kb/after-effects-composition-export-error.html

 

Let us know how it goes.

Kartika

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