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Participant
July 20, 2021
Question

after downloading and paying the apps did not work

  • July 20, 2021
  • 1 reply
  • 134 views

hello i hope you help me with this problem i have downloaded the adobe photoshop and adobe primeir and while downloading i changed the internet connection by mistake which made the installations stop and gave me error so i prissed on retry bottom it downloaded them but  the laptop after that crashed for unkown reason and when i open any of the applications it keeps poping up a page this page keeps pops up and fade again and again and i cant use the app what should i  do btw my laptop is new and good not an old one or broke one 

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1 reply

Participant
July 21, 2021

Hi, Can you Uninstall all the apps.

Then you have to reinstall them to your laptop. Try it and see.