After Effects CC export to Adobe Media Encoder ends in error

Question

Hello, community I am new to the forums this is my first post. Adobe Media Encoder fails to encode a project imported from After Effects CC. I did search the forums and tried possible solution posted which was to disable "import sequences natively" and changing video renderer to "Mercury Playback Software Engine Only" in preferferences > General in Adobe Media Encoder Settings.

Unfortunately trying the suggestions has not helped, I hope someone can help me resolve this issue please see the error below;

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- Encoding Time: 00:10:18

08/24/2018 07:58:28 PM : Encoding Failed

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Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\James\Downloads\Compressed\high-tech-logo\high-tech_logo\high-tech_logo (converted)_AME\High-Tech Logo.mp4

Writing file type: H264

Around timecode: 00:00:01:17 - 00:00:02:01

Rendering at offset: 1.800 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

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I am a beginner with Adobe products any help would be appreciated. I also apologise if this issue has an answer posted already I have tried searching and tried what I found but to no avail.

JamesDoakes · Accepted Answer

I have successfully resolved my issue I am a complete beginner with editing and rendering files. I wanted to save the output file using .mp4 container but I could not select the container from the dropdown in after effects cc so I decided that I would queue the file in AME.

I was able to select the .mp4 container but it would fail encoding after a while, what I did to resolve the issue was close all adobe applications, uninstalled all codecs. Then downloaded latest version of codec pack installed that and It fixed my problem.

I was finally able to render the file in .mp4 container from within after effects cc so did not need to use AME. I have realised that even with all the codecs installed I would still not be able to render with AME the project is only to be rendered from within after effects.

Thanks for replying though I appreciate you wanting to help me out. Please feel free to close this thread as my issue is resolved now.

Kevin J. Monahan Jr. · Answer

Hi James Doakes,Can you give us more info about your system and media? FAQ: What information should I provide when asking a question on this forum? Thanks,Kevin

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