After Effects exported comp not showing up in AME queue

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Before today I was able to export After Effects compositions through AME, because I export as H264 mp4 (using AE- File-Export-Add to Adobe Media Encoder Queue). Suddenly, any composition I export to AME, does not appear in the AME queue. I reinstalled AME to ensure it is up to date, and my after effects is up to date as well (17.1.1 Build 34)

Queue tab in AME remains empty, and if I try double clicking the queue and opening the After Effects project file, it takes me to a blank "Import After Effects Composition" screen with an endless loading bar with the message "Connecting to project..."

I am using an iMac (retina 4k, 21.5 inch, 2019)

Processor 3.2 GHz 6-core Intel Core i7

Memory 32 GB 2667 MHz DDR4

Graphics Radeon Pro Vega 20 4 GB

My AME renderer is set to Mercury Playback Engine Software Only

Computer Firewall is currently turned off

Export or render

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R

Rochi5D23

Participant

having this issue too!

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dsadsasaddas

Participant

Deleting the AME Preference and documents folder briefly alleviated the problem. But after the first render everything stopped working again.

Running the most recent versions:

After Effects 22.0.1 (build 2)
Adobe Media Encoder 22.0 (build 107)

Using the most recent MacBook Pro M1 Max 16" with top-of-the-line specs. Because the Adobe software still doesn't run natively on Apple Silicon, it runs through Rosetta. I haven't had issues on a previous M1 Mac however.

I tried everything on https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

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multi5C9C

Participating Frequently

we had the same issue someone please help us

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