After Effects exported comp not showing up in AME queue

Forum|Forum|5 years ago
July 1, 2020
4 replies
1151 views

Before today I was able to export After Effects compositions through AME, because I export as H264 mp4 (using AE- File-Export-Add to Adobe Media Encoder Queue). Suddenly, any composition I export to AME, does not appear in the AME queue. I reinstalled AME to ensure it is up to date, and my after effects is up to date as well (17.1.1 Build 34)

Queue tab in AME remains empty, and if I try double clicking the queue and opening the After Effects project file, it takes me to a blank "Import After Effects Composition" screen with an endless loading bar with the message "Connecting to project..."

I am using an iMac (retina 4k, 21.5 inch, 2019)

Processor 3.2 GHz 6-core Intel Core i7

Memory 32 GB 2667 MHz DDR4

Graphics Radeon Pro Vega 20 4 GB

My AME renderer is set to Mercury Playback Engine Software Only

Computer Firewall is currently turned off

Export or render

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R

Rochi5D23

Participant

having this issue too!

dsadsasaddas

Participant

Deleting the AME Preference and documents folder briefly alleviated the problem. But after the first render everything stopped working again.

Running the most recent versions:

After Effects 22.0.1 (build 2)
Adobe Media Encoder 22.0 (build 107)

Using the most recent MacBook Pro M1 Max 16" with top-of-the-line specs. Because the Adobe software still doesn't run natively on Apple Silicon, it runs through Rosetta. I haven't had issues on a previous M1 Mac however.

I tried everything on https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

M

multi5C9C

Participating Frequently

we had the same issue someone please help us