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PWE-M-NC
Participating Frequently
December 18, 2023
Question

After Effects & Media Encoder Not Responding

  • December 18, 2023
  • 1 reply
  • 150 views

Most recent Media Encoder AI will not load. Sometimes it takes 5 or 6 tries before it will load. Each time I receive "The program is not responding". I have uninstalled and reinstalled and still, the problem exists. I have uninstalled ME AI and reverted to the non-AI version and still, "The program is not responding". Watching it load it stops on various commands so I can not pinpoint the specific instruction. When I can get it to run the Dynamic Link function seems to take forever and sometimes the program will freeze.   I have the latest Windows 10 update (12/12/2023). I am running 32GB RAM on a 1TB M.2 drive. Intel Core i9-9900K CPU @ 3.60GHz. Internet connection CAT6 1GB fiber Internet. My graphics card is an MSI RTX 3060 Ventus 3X 12GB OC. This has been happening fairly regularly since Windows 10 update in late November or early December 2023. Is anyone else experiencing this challenge? Premier, Audition, & Photoshop (all AI versions) run without a problem.

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1 reply

EckiAME
Community Manager
Community Manager
December 19, 2023

Which versions of AME and After Effects do you have installed?