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Liclarke
Participant
April 29, 2020
Question

After Effects render will not send job to Media Encoder Queue

  • April 29, 2020
  • 1 reply
  • 711 views

When I send to media encounter queue from after effects the media encounter queue app opens (as it should do) but the job never shows (the export list remains empty) - I have restarted and updated everything with no luck. 

 

I have tried to uninstall the Media encounter with no luck there either - just fails and gives me error code 301 (which I cant find online) 

 

worth also pointing out that I do have the correct queue window settings selected within the media encounter app so it is not that.

 

ANY HELP WOULD BE AMAZING

 

This topic has been closed for replies.

1 reply

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David Arbor
Inspiring
April 29, 2020

Are both After Effects and Adobe Media Encoder up-to-date? That's always the first thing to check since Dynamic Link must be the same version between pieces of software.

 

You also haven't specificed what versions of either app you're using or what OS you're on.

 

One workaround is to try to import the .aep directly to AME and see if that works.

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LiclarkeAuthor
Participant
April 29, 2020

Thanks David, 

 

I have managed with work arounds although they will not be sufficient for long.

 

I am on MAC OS Catalina 10.15.4 (19E287)

 

The versions of both the After effects and Media Encounter apps I am using are 2020, both are up to date. 

 

 

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