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mikekazin
Participant
November 9, 2016
Question

AME 2015.3 randomly not exporting music??

  • November 9, 2016
  • 1 reply
  • 300 views

I have been exporting product videos here at work through Premiere until recently.  I started using AME to get a better workflow going and everything was OK for the first few days.  Now when I export videos out of AME, they seem to be missing the music I put in.  A1 and A2 are the tracks I use for "talking" and I'll use either A3-A4 or A5-A6 for my background music which is always a WAV file.  Run the project through AME (as a H264 MP4) and the final output will be missing the music.  The talking is all there, just not the music.  Not sure why this is happening.  Nothing has changed since I first started using it 2 weeks ago.  Everything was fine at first and now it's not working right.  Sadly, sometimes it works and sometimes it doesn't so I can't narrow down the issue cause it's not consistent.  I've manually deleted both "cache" folders and it still doesn't work right.  Any ideas??

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    1 reply

    J
    JOHN MONDO
    Inspiring
    November 9, 2016

    Can you include screenshots of your PP timeline. Also see if there is anything odd about the audio files that aren't encoding correctly - ie different sample rate..

    If music is the last part of the process ensure you've saved the PP project before sending it to AME.

    M
    mikekazinAuthor
    Participant
    November 9, 2016

    Here is a screenshot.  Once again, sometimes it works, sometimes it doesn't.  It has a mind of its own.  The encoding is done on a separate computer.  So I do the edit, save and close.  Go to the other PC, add the project to the QUEUE and let it do it's thing.  If it was consistently not working, I could assume that hey maybe something isn't set right on this PC, but that's not the case.  It's random.  First few days it was great, now it's not

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