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silicontrip14456464
silicontrip14456464
Participating Frequently
Mar 10, 2018 7:23 AM UTC
Question

AME CC 2017 Unable to Encode: Error code -1610153867

I've been trying to debug the cause of this error. It was reported to me as happening during an export from a Premiere time line.

I got as far as loading a source clip into AME and attempting to encode it directly and still received the error.

I have tried many different export formats all fail with the same error.

I've tried turning the GPU acceleration on and off, without success.

It doesn't happen with all clips, so I was about to log a fault with our DAM vendor, I tried analysing the clips but couldn't see anything obviously wrong with them, Premiere CC 2017 even plays them fine and AME CC 2015 does not have any issues exporting these clips.  However I'm not that keen on rolling back all of our editing machines.  Does anyone have a solution?

This is an example log of an error when exporting from Premiere:

-------------------------------------

- Encoding Time: 00:00:15

03/10/2018 03:50:02 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: MPEG2

Writing to file: /Volumes/MediaCache/LOCAL RENDER/M-DISABLED-JHA-1800M-SA1_2.mpg

Writing file type: mpg2

Around timecode: 00:00:38:22

Rendering at offset: 18.960 seconds

Component: MPEG2 of type Exporter

Selector: 9

Error code: -1610153867

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    10 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Nov 30, 2018 12:05 AM UTC

    silicontrip,

    I've been trying to debug the cause of this error. It was reported to me as happening during an export from a Premiere time line.

    Is this a very complex sequence with lots of GPU accelerated effects? First thing I'd try is to export to a mezzanine codec: ProRes, DNxHD/HR or Cineform. Let us know if that works.

    Thanks,

    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    G.Know
    G.Know
    Participating Frequently
    Nov 29, 2018 5:49 PM UTC

    A similar error is appearing both in Encoder & Premiere 2019.

    Export Error

    Error compiling movie.

    Accelerated Renderer Error

    Unable to produce frame.

    Writing with exporter: H.264

    Writing to file: \\?\D:\Dropbox (WZRD)\PLP Rough Cuts\PLP_V5_act1_c6v4_EXPORT.mp4

    Writing file type: H264

    Around timecode: 00:22:34:12 - 00:22:35:20

    Rendering at offset: 1355.855 seconds

    Component: H.264 of type Exporter

    Selector: 9

    Error code: -1609629695

    What is strange is that in multiple export attempts, the error comes up at different time-codes so it is not specific to one clip. It works occasionally in encoder when I disable CUDA and render out using "Software Only" However, we're exporting timelines from a feature doc that can be well over 30mins long and not utilizing CUDA causes the export to take 4x as long.

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    G.Know
    G.Know
    Participating Frequently
    Nov 29, 2018 5:54 PM UTC

    P.S. workstation specifics:

    Windows 10

    AMD Ryzen 7 1700x 8-Core Processor 3.77GHz

    NVIDIA GeForce GTX 1060 6GB

    32GB RAM

    64-bit operating system, x64-based processor

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Mar 10, 2018 6:24 PM UTC

    What is on the timeline Around timecode: 00:00:38:22?

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    silicontrip14456464
    silicontrip14456464Author
    Participating Frequently
    Mar 13, 2018 1:39 AM UTC

    Nothing at all, there is no cut or transition at this timecode. As I've mentioned I've analysed this clip with a Dektec analyser and cannot see anything out of the ordinary.   I've performed a frame by frame decode with libav, without errors.   I can re-wrap the clip using ffmpeg and AME no longer complains.

    Something is tripping up AME 2017 and AME 2018 however this clip works fine in AME 2015.  Also the clip plays fine from the timeline in Premiere 2017, it's just AME which is upset, and I cannot work out what.

    I've also tried this on AME 2018 on windows (as opposed to AME 2017 on OSX) and the clip still has an error

    ------------------------------------------------------------

    - Encoding Time: 00:00:17

    03/13/2018 12:19:29 PM : Encoding Failed

    ------------------------------------------------------------

    Export Error

    Error compiling movie.

    Render Error

    Render returned error.

    Writing with exporter: MXF OP1a

    Writing to file: C:\Users\mheath\Development\sonyci\phplz\M-DISABLED-JHA-1800M-SA.mxf

    Around timecode: 00:00:00:13

    Rendering at offset: 0.360 seconds

    Component: MXF OP1a of type Exporter

    Selector: 9

    Error code: -1610153867

    ------------------------------------------------------------

    Again there is nothing specific at that timecode, no cuts or transitions.

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Mar 13, 2018 1:48 AM UTC

    Will it export directly from Premiere Pro instead of using the AME queue?

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