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AurelRide06
Participant
July 9, 2018
Answered

Ame fails queue

  • July 9, 2018
  • 1 reply
  • 369 views

Hello all, I know this is an 'adobe problem' but I thought I'd give it a try since I know lots of bbers use media encoder cc and someone might have encountered the same issue as me :

When I'm trying to batch export my stock clips I nested within premiere pro and queued up to media encoder. The queue starts rendering, but after 5/6 exports it starts failing every remaining clip. To solve this I can reboot the program, reset the status of the failed exports and launch queue. Then the same happens again, 5/6 exports then fails. Reboot/reset and good to go for only 5/6 exports... I can't do my full batch in one go it is very frustrating and time consuming I have to babysit the whole process. Any clues as to how to fix this ?

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi AurelRide06,

    I have heard about this occurring to some customers. Sorry about that. Please make sure that you report this item to the developers here: Media Encoder: Hot (123 ideas) – Adobe video & audio apps

    I hope we can get this fixed soon.

    Thanks,
    Kevin

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    July 26, 2018

    Hi AurelRide06,

    I have heard about this occurring to some customers. Sorry about that. Please make sure that you report this item to the developers here: Media Encoder: Hot (123 ideas) – Adobe video & audio apps

    I hope we can get this fixed soon.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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