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jamesh63522242
Participant
September 20, 2022
Question

AME keeps crashing

  • September 20, 2022
  • 1 reply
  • 243 views

Hello,

I am creating some proxies with AME. However it keeps on crashing. I have been watching the RAM usage in Activity monitor. It starts off low around 8GB and then cranks up to 30GB and then eventually crashes. It starts off well, pumping out some clips around 20 or so and then slows and doesn't respond.

 

I have tried clearing Cache for both AME and Premiere and my Library.

 

I am trying to convert XAVC 4K 50FPS files to Quicktime Prores Low res Proxy.

 

Running Macbook Pro 2019 2.3Ghz 8-Core intel Core i9

Memory 32 GB 2667 MHz DDR4

AMD Radeon Pro 5600M with 8GB of HBM2 memory

 

Both AME and Premiere are up to date as of 19 Sep 2022

 

Is there anything I can do to make it more stable?

 

Thanks!

 

 

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 21, 2022

Hi there!

Sorry about the crash. Do you see any error codes or messages when it crashes? Are you getting this issue on a particular project/file?

 

Let us know.

Happy to help.

Thanks,

Kartika

 

J
jamesh63522242Author
Participant
September 21, 2022

To start with it gave me "Not enough application memory" error. It cleared the cache and that seem to fix it. It then would just crash and not respond. No errors. I have been encoding in chunks. About 10 clips at a time and it seems fine now.

E
Adobe Employee
eckiAMETeam
Adobe Employee
November 16, 2022

Do you have any plug-ins installed?

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