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Participant
July 20, 2022
Question

AME not exporting correct video from Premiere

  • July 20, 2022
  • 1 reply
  • 236 views

 For a while I thought I was going crazy.  For work we take a full show and export it in segments (using in and out points) from Premiere to AME. So for example, I am editing a 1 hour TV show. I have to export it in 6 segments (for commercial breaks) so I will set the in and out points for segment 1 and send it to AME and then do the same with segments 2-6 befor batch exporting.  When AME is done exporting the segments are all wrong, some are duplicated (but named differently) and Its not user error because its been happening with every single show since the update.  I have reverted back to v22.4 to see if that fixes it

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1 reply

Fergus H
Community Manager
Community Manager
July 21, 2022

Hi Cory, 

Thanks for your feedback on this issue. Can you clarify something for me? Are you doing this:

1. Mark the segment. 

2. Send to Media Encoder

3. Start the queue to export the segment

4. Repeat for the other segments

 

Or are you doing this:

1. Mark the segment. 

2. Send to Media Encoder but do not start the queue

3. Repeat steps 1 and 2 for the remaining segments

4. Start the Media Encoder queue

 

Thanks!
Fergus

Participant
July 21, 2022

The latter 

Fergus H
Community Manager
Community Manager
July 21, 2022

Thanks; that's what I thought. I have seen this issue but it doesn't seem to occur consistently. Do you have a proejct file and associated media that I could use as a test case? I can share an upload link if you need.

Thanks,

Fergus