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danrneumann
danrneumann
Participant
Jun 17, 2020 11:49 PM UTC
Answered

AME not getting requests from Premier Pro

I'm trying to queue a video from Premier Pro. AME launches, but the video never shows in the AME queue. Using AME 14.2, Premier Pro 41.3 Build 38. 

This used to work, but I think actually the issue cropped up shortly before the latest application releases I got. The problem persists with the current ones. 

 

How can I troubleshoot this annoying problem? 

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danrneumann
danrneumannCorrect answer
Participant
Jun 17, 2020 11:53 PM UTC

Oh my goodness. Stupid user trick 😞 

 

The Queue window was not visible. Using Window | Queue shows the queue and sure enough.... there's my video being produced. 

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1 reply

danrneumann
danrneumannAuthorCorrect answer
Participant
Jun 17, 2020 11:53 PM UTC

Oh my goodness. Stupid user trick 😞 

 

The Queue window was not visible. Using Window | Queue shows the queue and sure enough.... there's my video being produced. 

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