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Gustavo5CC0
Participant
August 24, 2020
Question

AME out of sync MP4

  • August 24, 2020
  • 1 reply
  • 212 views

I can see the right previews (in AE and Premiere) and the audio its ok. But as soon as i want to export in Media Encoder the background music channel its ok, but the voice its like 2 seconds late. I tried almost everything but still cant get a good MP4 render. Any advice?

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1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
August 28, 2020

Hi Gustavo5CC0,

We're sorry to hear about this. We can get this checked. Please send us a detailed screenshot of the export settings window. Also, have you tried setting Performance to Software Encoding (Video tab > Encoding Settings > Performance) and checked if it's exporting properly?

 

Thanks,

Sumeet

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