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Gustavo5CC0
Participant
Aug 24, 2020 11:33 PM UTC
Question

AME out of sync MP4

I can see the right previews (in AE and Premiere) and the audio its ok. But as soon as i want to export in Media Encoder the background music channel its ok, but the voice its like 2 seconds late. I tried almost everything but still cant get a good MP4 render. Any advice?

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1 reply

Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
Aug 28, 2020 9:16 PM UTC

Hi Gustavo5CC0,

We're sorry to hear about this. We can get this checked. Please send us a detailed screenshot of the export settings window. Also, have you tried setting Performance to Software Encoding (Video tab > Encoding Settings > Performance) and checked if it's exporting properly?

 

Thanks,

Sumeet

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