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Amy_KLG
Amy_KLG
Inspiring
May 21, 2021
Question

AME render error

  • May 21, 2021
  • 1 reply
  • 445 views

Hello, I'm hoping one of the pros here can help me diagnose the AME render error I get when I try and render this video. I've tried rendering on my home computer and it works but when I render on my work computer it fails. I've attached the error log. TIA ~Amy

 

 

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    1 reply

    S
    Community Manager
    Sumeet_Kumar_ChoubeyCommunity Manager
    Community Manager
    May 21, 2021

    Hi Amy,

     

    We're sorry about the poor experience. Please try to switch from Hardware Encoding to Software Encoding (under Export Settings > Video tab > Encoding Settings > Performance) & check if it's exporting properly. If you are still experiencing the issue try switching the Renderer to Mercury Playback Engine Software Only & check if it works. 

    Hope it helps.

     

    Thanks,

    Sumeet

    Amy_KLG
    Amy_KLGAuthor
    Inspiring
    May 21, 2021

    Hi Sumeet, I tried changing to Software Encoding and also changed the render to Mercury Playback Engine Software only. It still fails. 😞 Any other suggestions?

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