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jeremyc78977557
Participant
Dec 21, 2016 1:15 AM UTC
Question

AME will not publish to youtube

A number of people have been experiencing this problem of AME not publishing after a render even if logged in (thru AME and through an opened browser.)

This is the error message. Please help.

===================

12/20/2016 05:07:35 PM : YouTube({

"error": {

  "errors": [

   {

    "domain": "youtube.header",

    "reason": "youtubeSignupRequired",

    "message": "Unauthorized",

    "locationType": "header",

    "location": "Authorization"

   }

  ],

  "code": 401,

  "message": "Unauthorized"

}

}

) - {

"error": {

  "errors": [

   {

    "domain": "youtube.header",

    "reason": "youtubeSignupRequired",

    "message": "Unauthorized",

    "locationType": "header",

    "location": "Authorization"

   }

  ],

  "code": 401,

  "message": "Unauthorized"

}

}

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    6 replies

    Dmitri Graf
    Adobe Employee
    Adobe Employee
    Dec 21, 2016 1:43 AM UTC

    Are you logged into Creative Cloud app as well?

    Are you on a personal or corporate computer that was setup by IT?

    Translate
    jeremyc78977557
    Participant
    Dec 21, 2016 7:01 PM UTC

    Yes, triple checked i was logged into CC app on my desktop.

    This error pops up weather I am using this AME feature at my work computer or on my personal one at home. I've used this publish feature before and it's worked flawlessly. This is a great feature. But recently, it's not working anymore.

    Doing constant tests, but nothing working. There are other threads I came across of people facing the same thing.

    For the error message, What does the "unauthorized" mean?

    Error Code 401 - Unauthorized: Access is denied due to invalid credentials.

    I log out and log back in when I check "on" for youtube publishing.  My credentials are correct.

    12/21/2016 10:10:54 AM : YouTube({

    "error": {

      "errors": [

       {

        "domain": "youtube.header",

        "reason": "youtubeSignupRequired",

        "message": "Unauthorized",

        "locationType": "header",

        "location": "Authorization"

       }

      ],

      "code": 401,

      "message": "Unauthorized"

    }

    }

    ) - {

    "error": {

      "errors": [

       {

        "domain": "youtube.header",

        "reason": "youtubeSignupRequired",

        "message": "Unauthorized",

        "locationType": "header",

        "location": "Authorization"

       }

      ],

      "code": 401,

      "message": "Unauthorized"

    }

    }

    Translate
    jeremyc78977557
    Participant
    Dec 30, 2016 10:05 AM UTC

    Checking back in.

    For the error message, What does the "unauthorized" mean?

    Does this mean incorrect credentials? If so, is it concerning youtube or adobe login?

    Translate