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Participant
Feb 25, 2020 12:12 PM UTC
Question

Black screen

Hello, I have a problem with the render. The preview is always a black screen after the render too. What to do?

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7 replies

gupta shivangi
Legend
Feb 26, 2020 9:44 PM UTC

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

 

  1. Check if the GPU drivers are updated to the recent version.
  2. Test the issue after changing the video renderer.
 

Let us know the outcome.

Thanks,

Shivangi

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alex12341Author
Participant
Feb 27, 2020 6:58 AM UTC

I tried all 3 points, the screen is still black. The drivers are the latest.

 

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gupta shivangi
Legend
Feb 27, 2020 11:06 AM UTC

Thanks for trying the suggestions provided. I was wondering what happens when you select Software Only as a renderer. Did you try that?

Thanks,

Shivangi

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gupta shivangi
Legend
Feb 26, 2020 9:44 PM UTC

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

 

  1. Check if the GPU drivers are updated to the recent version.
  2. Test the issue after changing the video renderer.
 

Let us know the outcome.

Thanks,

Shivangi

Translate