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floofytrainnerd
floofytrainnerd
Participant
Jan 28, 2020 12:28 AM UTC
Question

BSOD when rendering video in AME [Windows 10]

Hello,

I recently purchased the Creative Cloud package, and I've been trying to render this video for almost a week. Whenever I try, however (no matter if I use Media Encoder or Premiere itself), I invariably get a bluescreen crash. The latest error code is 0x00000050, but it's been different every time, and this doesn't happen with anything besides Adobe programs.

Specs:
OS:Microsoft Windows 10 Enterprise Version 10.0.17134 Build 17134
GPU: NVIDIA GeForce GTX 1080 Ti
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)
RAM: 64GB

 

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2 replies

gupta shivangi
gupta shivangi
Legend
Jan 29, 2020 3:18 PM UTC

Hi there,

 

Blue screen error of death usually appears when the graphics card drivers are not updated or compatible. Did you try the suggestion given by @Peru Bob? Did it help?

Let us know. Looking forward to an update.

 

Thanks,

Shivangi

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jan 28, 2020 12:32 AM UTC

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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