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CraigAltice
Participant
February 14, 2019
Question

Bug - Export path changed

  • February 14, 2019
  • 1 reply
  • 631 views

I've sent in a bug report, but wanted to post here as well to see if anyone else has had this issue...

Used an Ingest preset to batch export some video files. The preset contains an output file destination along with a file renaming command, yet two of the files were exported to the default destination for Media Encoder and were not renamed. Pic demonstrating this in the act is attached.

Mac OS 10.14.3
AME 13.0.2

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1 reply

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 14, 2019

Hi CraigAltice,

Sorry for the issue.

That does not look ideal. We'd like to if it happens with every file/ project( After Effects or Premiere Pro)?

Does it happen when you save the exported file to some specific location?

Additionally, please try resetting the default preferences for Media Encoder and then test the issue: Media Encoder Help | Set preferences

Thanks,

Shivangi

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