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Diala Nammour
Participant
March 20, 2022
Question

Can't render

  • March 20, 2022
  • 1 reply
  • 257 views

Every. Single. Time. is update after effects and media encoder, I can't render. EVERY. SINGLE. TIME.

So I have to be a coding genius to solve this issue? Sending me to terminal, the library folder to copy this and that. I restarted my computer. IT STILL DONESNT WORK!

I am sorry, I am upset. I am on a tight deadline, last time I spent half a day with customer service.

I really, really need to know how to solve this issue. I am behind schedule because of this bloody update.

 

So I am on MAC.

All my adobe sofware are updated. What is going on?

    This topic has been closed for replies.

    1 reply

    Jerry Witt
    Jerry Witt
    Inspiring
    March 24, 2022

    I'm in the same boat, my friend. An update to AE or Media Encoder breaks the ability to send renders off to Encoder. Sometimes it gets fixed by another update or a tip to run an obscure comand in Terminal. But basically I end up spending weeks rendering out of AE directly until it gets sorted. And this happens more times than I can count! I'd skip the update if I knew this would happen (again).

     

    PS this time it is AE 22.2.1 and ME 22.2, both of which claim they are "up to date."

      D
      Diala NammourAuthor
      Participant
      March 29, 2022

      I feel your pain! I finally got hold of Adobe costumer support to solve the issue. Nothing else was working. I shared the screen, and the technician did his voodoo. The process seems incredibly complex (it involved rebooting, coding, and many things that are beyond my understanding, I wish I could give tips or advice…), but it works perfectly now. And I got my zen back! 

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