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Participant
May 20, 2022
Question

Cannot add to Render Queue from After Effects

  • May 20, 2022
  • 3 replies
  • 380 views

Hi there,

 

Our department recently migrated to the new Macbooks (2021 16in M1 Max). I just installed CC and downloaded After Effects (22.4) and Media Encoder (22.4), but they don't seem to work with each other in this computer.

 

"Add to Media Encoder Queue" opens Media Encoder, but doesn't import the project.

"Add to Render Queue" then "Queue in AME" sends it to Media Encoder, but I can't edit any settings, and it returns an error when trying to start queue.

 

This is as fresh of an install as it gets. Brand new computer, brand new install of CC, ME, and AE. I didn't have this issue with our old computers, so I'm wondering if it's a Monterey issue, or maybe an M1 compatibility issue? No clue. Anyone else having this issue?

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3 replies

Frederico Wolf
Participant
May 21, 2022
 
I can't do it on windows either. There is no connection between the software.
RepDanielAuthor
Participant
May 20, 2022

equally annoying: I can't even message Adobe support about this.

Participant
May 20, 2022

Yes, we are starting to see a lot of the same problems now on our WINDOWS PCs.