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Known Participant
August 3, 2020
Question

Cannot export to queue from Premiere Pro

  • August 3, 2020
  • 1 reply
  • 389 views

Hello.

 

I'm on a fresh install of windows, fresh install of everything through Creative Cloud. It seems like while I can export to AME from AE, I cannot do the same from Premiere. I've tried the disabling the native import in AME, didn't help.

 

I've made sure I do have the queue window open, I've even reset the applications by holding shift+alt when starting them up.

I've tried downgrading to 14.0, tried reinstalling everything but it's all the same.

When I click Queue in the media export window, nothing happens. AME isn't even opened up.

I can open the Premiere project within AME and export the sequences that way but it's super cumbersome when you're working with a large number of sequences.

What can I do to fix it?

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1 reply

Stan Jones
Community Expert
Community Expert
August 3, 2020

From what you describe, it should work. Since you don't say, let's start by your opening "Help -> About" in PR and in AME. Report the speicifc version from each.

 

Stan

vsbmezaAuthor
Known Participant
August 3, 2020

Hi Stan,

 

Both of them are 14.3.1 (build 45)