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Participant
Jun 26, 2019 2:37 AM UTC
Question

Cannot start Adobe Media Encoder

Now what?

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    1 reply

    gupta shivangi
    Legend
    Jun 28, 2019 3:19 PM UTC

    Hi adama,

    Thanks for reaching out. I understand you get an error every time you try to launch Adobe Media Encoder. I researched this error and found this article: Error: "The directory '.../Presets' could not be found" | Adobe Media Encoder

    This article was written in 2017. I am hopeful for it to work with the latest version.

    Let me know if it helps.

    Thanks,

    Shivangi

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