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shmulikk88021911
Participant
March 15, 2022
Question

Cant load media encoder, stuck in splash screen

Hello
Media encoder is freezes on splash screen,  also tried installing previous versions with same results..
Cant even "end task" in task manager, just stays " not responding" until i restart my laptop.
how can this be resolved? 

Thanks

Shmulik 

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2 replies

Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
March 18, 2022

Hi Shmulik,

 

Sorry to hear about this. Have you installed any third-party plugins? Also, let us know the system specs & if it's getting stuck while loading any specific component on the splash screen.

 

Thanks,

Sumeet

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shmulikk88021911Author
Participant
March 20, 2022

Hey Sumeet 

Thank you for answering
No plugins installed , my system spec are :

 

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