Skip to main content
F
Flydigital
Participating Frequently
November 4, 2016
Question

CC2017 error. Can't encode

  • November 4, 2016
  • 1 reply
  • 335 views

Help!

New CC2017 exporting from Premiere to CC2017 encoder. It arrives in the queue ok but then when I try to render I get a yellow warning triangle.

I was happily exporting without any problems until this upgrade. The exact same project in CC2015 was exporting fine yesterday. Now the error comes up saying it had a problem.

Any one else experiencing this?

Project in question has Sugar FX subtitles if that makes any difference.

Currently using the direct export method (without encoder and it seems to be working through it.)

    This topic has been closed for replies.

    1 reply

    thnord
    Adobe Employee
    thnord
    Adobe Employee
    November 4, 2016

    If you create a copy of that project and remove the Sugar FX subtitles does it work? That would give us something solid to go on.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices