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Participant
March 2, 2021
Question

Character Animator and Media Encoder Fails to Export (Could not read from the source, please check..

  • March 2, 2021
  • 3 replies
  • 621 views

So frustrating! I am up to date with both character animator and media encoder. I spent all this time creating a scene and now it won't export! What is the issue? Any help would be much appreciated.

 

- Source File: /Users/matttaylor/Documents/AE Puppets/Character Animator Project 2/Character Animator Project 2.chproj
- Output File: /Users/matttaylor/Documents/AE Puppets/Scene - Cornelius.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
03/02/2021 02:13:50 PM : Encoding Failed
------------------------------------------------------------

Could not read from the source. Please check if it has moved or been deleted.

 

This topic has been closed for replies.

3 replies

Participant
June 15, 2022

same exact problem, hopefully someone has an answer

gupta shivangi
Legend
January 21, 2022

Hi there,

We're sorry for the trouble. Could you test the issue after disabling the hardware encoding under Preferences > Media?

 

Let us know the outcome.

 

Regards,

Shivangi

RebeccaYee
Participating Frequently
January 21, 2022

@Shivangi_Gupta Thank you for your answer. I did try that yesterday and I tried it again today. That is not the issue either. 

RebeccaYee
Participating Frequently
January 20, 2022

I am having this problem a year later. Someone please advise.