Known Participant

Question

Crazy AME missing media issue

Forum|Forum|1 year ago
July 16, 2024
3 replies
812 views

Hi Everyone,

I have been a PP editior for a long time and have seen a lot of crazy bugs etc. this one has me STUMPED.

So I Have a project, 2 camera interviews of 5 or 6 people cut together on 1 timeline, straight forward. When I go to export the sequence out in AME It exports out the red "media missing" frame for the entire video every clip.

All the media is showing on the Timeline and I checked that every piece of media in the project is linked to the correct location. I do not get the warnig that media is missing and there is no yellow triangle in AME suggesting anything is wrong until it starts to export and I see its the red card. If I export directly from PP all works as it should.

to troubleshoot I have:

1. cleared cache both through PP & AME and by hand in the assigned media cache folder and the default location PP & AME would put the media cache.

2. I have un-linked and re-linked all the media for the project.

3. Manually deleted all Temp files

4. Moved media to a different drive and relinked all media.

5. Started a new project and imported the sequence into the new project.

Oddly eneough in the new project if I import the same media put it on a timeline I have no problems. If I use the media that was brought in from the import sequence in other sequences no problem. BUT if I copy and paste my entire edited timeline to a new timeline in the new project I get the red screen on export ( same media) I am at a loss.

Any ideas?

Thanks

Darrell

This topic has been closed for replies.

E

eckiAMETeam

Adobe Employee

Weird indeed. Do you have special characters in your clip file names?

10Eighteen MediaAuthor

Known Participant

Not at all. I have been using the same nameing of my files for the last 15 years and never had a problem. It has been absolutely insane. I am sure their is a glitch somewhere in the project file because I just had another interesting note to the probelem.

I started a new sequence which consists of different parts of 5 or so different interviews. After I cut the sequence together I decided I would try AME and it worked without a problem. I then had to make a quick change and when I export the same sequence a second time, it exported out a complete file of the red "mising media" warning.

So I started a new sequence, threw some clips on and then exported it and again the new sequence worked in AME. As soon as it was finished I sent it back to AME again (no changes on the timeline) and the export is red "media is missing" . as always, if I export directly from PP there isno issue.

Completely stumped!

Darrell

MyerPj

Community Expert

Just checking, do you have drive letters assigned to those various drives, so they are always the same.

10Eighteen MediaAuthor

Known Participant

yes sir. Same drive letters all the time. The media is where it started (except when I moved it to test)

MyerPj

Community Expert

You might try checking or unchecking this option in AME

P

PaulMurphy

Community Expert

Also, where is your media stored?

10Eighteen MediaAuthor

Known Participant

Hi Paul,

I store my media in a few places, always in their own drive. The project that is active the media is on an NVME solid state drive. I also have external spinning drives where I keep backup copies and such. I have a seperate SSD drive for Cache files and previews and I have another SSD drive where ai keep only project files.

In PP if you right click a clip and select revealin exploroer it takes you to the right place.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded