Skip to main content
ZGietek_ING
Participating Frequently
Dec 2, 2018 11:36 PM UTC
Question

Create Ingest preset not functioning as expected

In both Adobe MC CC18 and CC19--

Goal: to create proxies for 4K files.

When I go to create an encoder preset, everything seems to be fine, but then as I go to create an "Ingest Preset" as noted in various Adobe publications, the pop up window to create the ingest preset looks just like the "create an encoder preset", and there is only a "Save a copy as" to complete- and once complete it is listed at an encoder preset under format- not "ingest" preset.

Any help would be greatly appreciated.

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

8 replies

Michael Grenadier
Legend
Dec 10, 2018 5:11 PM UTC

If I remember correctly, you have to have create an encoding preset (or use an existing encoding preset) to set up a ingest preset.  Here's a screengrab of the dialog box I see 

Translate
ZGietek_INGAuthor
Participating Frequently
Dec 4, 2018 11:50 AM UTC

Adobe Admins?? Any support or advice here? Im not sure what is happening but no matter what I can not repeat what I did earlier in 2018 which is to creat actual ingest presets-- they end up being encode presets which of course I can't add to PPR in the INGEST dialogue prompt in PPR.

Thoughts??

Translate
Adobe Employee
MMeguro
Adobe Employee
Dec 7, 2018 6:43 PM UTC

How did you try to create an ingest preset?

Have you tried the followings?
- From Media Browser, click "+" icon > Create Ingest Preset
- Preset menu > Create Ingest Preset

Translate
ZGietek_INGAuthor
Participating Frequently
Dec 10, 2018 5:29 PM UTC

Hi MMeguro,

Yes Ive tried both, and to grenadier's point I have created the encoder preset first. Put it this way I've followed step by step any of the latest protocols that are available at Adobe's support pages.

Just for some more background info, Ive created presets in the past- but now Im not getting the proper dialogue box.

Here's the default dialogue box when I click on create ingest preset:

as you can see, it only gives me the option to "Save as" and when I do it does not list as a "ingest preset" format it lists as a quicktime.

I've also tried uninstalling and reinstalling ME19. Members on my team have the same version but are able to easily create presets.

Thoughts?

Thanks!

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices