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A
Anonymous
August 8, 2018
Question

Dynamic Link never connects

  • August 8, 2018
  • 3 replies
  • 581 views

I'm used to having to stop the dynamic link process and media encoder if I plan on reopening the program and using it more than once... but now even doing that won't get the dynamic link server to connect, it just hangs there...

No updates available, this is the updated version that doesn't work.

I know I'm not the only one with this issue, what's the deal... media encoder is supposed to make exporting easier not completely impossible.

    This topic has been closed for replies.

    3 replies

    H
    hollynodestudios
    Participant
    August 15, 2018

    I am also having this problem. Can't connect as well as prompting me that Dynamic Link isn't installed. I uninstalled everything, used the cleaner to scrub everything, here is a report of my tool log

    After rebooting and downloading and reinstalling Creative Cloud, I installed only After Effects (which then automatically installed Media Encoder) thus far. I opened AE, pulled up a file that I've already rendered previously, attempted to export into AME, and now it's been on this screen for over 5 mins...

    Same here...

        

    Strange though, that in my AppData Roaming files, Adobe Cleaner didn't scrub any of this:

    Inside this dynamiclinkmediaserver file, there is this Debug DB txt...could this be the source of the problem?

    Where do I go from here? thank you.

    kulpreet singh
    kulpreet singh
    Inspiring
    August 15, 2018

    Hi matth99297433,

    Can you please confirm if the issue that you were facing has been resolved or not?

    Thanks,

    Kulpreet Singh

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    August 14, 2018

    HI matth99297433

    Sorry for the Dynamic Link issue. It seems like a version conflict issue. Dynamic Link requires both applications updated to the same version. Please check the exact dot version of both the applications. Here are the steps: FAQ: How to find the exact version of Premiere Pro you're using?

    Thanks,

    Vidya

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