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teowb69054202
teowb69054202
Participating Frequently
February 13, 2019
Question

Encoder cc2019 not reading any source from After Effects

  • February 13, 2019
  • 2 replies
  • 6088 views

hi,

My problem same as the title, Encoder started not reading any source from my after effects file.
I have been re-install few times, and also tried install the previous version also not helping.

I am suffering from rendering a video.

Adobe Media Encoder (AME)​

    This topic has been closed for replies.

    2 replies

    wilbles
    wilbles
    Participant
    February 16, 2019

    I am having the same problem. Windows 10, freshly installed AE and AME (as of today - 16/02/2019). I tried deleting my app preferences for both and restarting, still no avail.

    teowb69054202
    teowb69054202Author
    Participating Frequently
    February 28, 2019

    hi wilbles,

    Is your issue settle yet?
    Mine still the same, seem like no one going to reply me anymore.

      gupta shivangi
      gupta shivangi
      Legend
      February 15, 2019

      Hi teow,

      Sorry for the issue. Which version of After Effects is installed on your computer? Do you have Premiere Pro installed to check the functionality with AME?

      Thanks,

      Shivangi

      TEOW
      TEOW
      Participant
      February 18, 2019

      Hi Shivangi,

      I am have the latest version for both After Effects CC v16.0.1 and Media Encoder CC v13.0.2 .


      I have check the Premiere Pro with Media Encoder.

      It functioning well, Encoder can read the source from Premiere Pro.

      Hope my info can help you find the bug.


      P/S: I am using MACbook Pro.

      gupta shivangi
      gupta shivangi
      Legend
      February 18, 2019

      Hi teow,

      Thank you for providing all the information and trying the suggestion. Have a look at this discussion: AME cannot connect to Dynamic Link Server

      I hope it can help. Please keep us updated. We're here to help.

      I appreciate your patience.

      Shivangi

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