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mordecaiu89935297
Participant
February 23, 2017
Question

Encoder Error: "Error compiling movie. Disk Full." CC 2017

  • February 23, 2017
  • 3 replies
  • 6352 views

We're trying to encode video files into an H.264 Format

1920x1080 Square Pixels 23.973 fps, progressive

The bitrate encoding is VBR, 1 pass

Target bitrate is 2

Max bitrate is 3

ACC, 320 kbps, 48 kHz, Stereo

Whenever we export or convert footage to this format, we receive the following error:

     Export Error

     Error compiling movie.

     Disk Full.

     Error completing render.

     Writing with exporter: H.264

     Writing file type: H264

     Component: H.264 of type Exporter

     Selector: 9

     Error code: 4

The drive we're exporting to is on an SMB Network and has about 3.2TB of free space. We did some experimenting with exporting, and noticed that it usually fails whenever we go to the location of the video export (the SMB Network Drive); but when we export to other locations (The desktop or another server) it exports without any problems.

We could just stay out of the media drive while videos are encoding, but we're transferring/encoding multiple video files to this drive throughout the day.

Has anyone else experienced this issue?

This topic has been closed for replies.

3 replies

B
Bgpgraebner
Participant
April 20, 2021

I am having the exact same problem. I am trying to edit on a 2017 5K iMac and export on a 2020 Dell G3. I've set up my storage, external USB 3.0 HDDs, connected to the iMac and shared in my local network. All computers are connected by ethernet cables. Media Encoder is running on the Dell and watching a folder where I save projects to be exported. It takes a minute, but eventually ME sees the project I saved and starts trying to export it - but after literally 2 seconds it fails and the encoding error log says disk full when it has over 1.5TB free space.

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
March 23, 2017

HI MoredecaiU,

Did you try encoding to a local drive yet? Please try that and report back.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
kulpreet singh
kulpreet singh
Inspiring
February 24, 2017

Hi mordecaiu89935297,

Which OS are you on? Do you have admin rights on this machine?

I strongly believe that it has something to do with the permissions to that location (SMB Network Drive).

Thanks,

Kulpreet Singh

J
JOHN MONDO
Inspiring
March 19, 2017

I have experienced the same or similar problem. It is not a permissions error as some files will successfully encode (even in the same session) - we are using a watch folder and I've now seen this same error three times on a drive with over 5TBs of space. These encodes can be over 2 hours long and the one failed over the weekend was about 3 hours program length. I have check things like quotas etc to make sure that is not the issue. To put this in perspective Avid exported the full 3 hour DNxHD quicktime to the same drive - a much larger file, with no issue.

I suspect an SMB error and I note the ? in the path name - its a mapped network drive and that path name should be the name of the server - I have blanked out the output name:

- Encoding Time: 01:03:11

03/17/2017 10:49:10 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Disk Full.

Importer returned bad result.

Writing with exporter: H.264

Writing to file: \\?\Q:\Cosy project\watch folder\Output\XXXXXXX_YouTube 1080p HD.mp4

Writing file type: H264

Around timecode: 01:21:08:19

Reading with importer: ImporterQuickTime

Reading from file: Q:\Cosy project\watch folder\Beginner Guide to Quilting Master.mov

Reading file type: MooV

Component: ImporterQuickTime of type Importer

Selector: 25

Error code: 22

______________________________________

And here is a successful encode in the same session

- Source File: Q:\Cosy project\watch folder\000000 Master.MOV

- Output File: Q:\Cosy project\watch folder\Output\000000 Master_YouTube 1080p HD.mp4

- Preset Used: YouTube 1080p HD

- Video: 1920x1080 (1.0), 25 fps, Progressive, 00:40:34:18

- Audio: AAC, 320 kbps, 48 kHz, Stereo

- Bitrate: VBR, 1 pass, Target 16.00 Mbps, Max 16.00 Mbps

- Encoding Time: 00:24:21

03/17/2017 11:13:32 PM : File Successfully Encode

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
March 23, 2017

Hi John Mondo,

Have you tried encoding to a local drive? If not, please try it and let us know how it goes.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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