Encoder keeps turning my computer off - MAC

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Hi all,

When encoding, the system just turns itseld off! I'm using Encoder 2020, on a Mac and have upgraded to Catalina. Anyone out there had the same issue on a Mac? I saw one post for Windows but couldn't translate the issue to Mac.

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gwens95829847Author

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Ok So when I rang Adobe support I was told that there is no support for Encoder and that I must use the forum, where Abode staff monitor the forum and I would get an answer. That has not happened so could any Adobe staff who are monitoring this forum please answer my questions. It's a bit much to have absolutely no support at all.

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gwens95829847Author

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Any adobe staff that can please help me with this one. It is starting to impact on workload.

love some help.

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