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AlejandroCervantes
Participant
June 6, 2018
Question

Encoder no responde

  • June 6, 2018
  • 2 replies
  • 362 views

Encoder se queda sin responder cuando esta codificando varios videos, por lo regular despues de algunos videos se traba y no avanza con la codificación.

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 28, 2018

    We have not heard back from you. Still having this issue, alejandrocervantes? Please let us know.

    Thanks.
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    June 7, 2018

    Hi alejandrocervantes,

    Sorry for the trouble. We need more information for investigation. What are the system specs(OS, RAM, CPU, GPU)?

    What is your workflow of encoding? Are you logged in to the machine as an Administrator?

    Thanks,

    Vidya

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