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Participant
Jun 6, 2018 11:04 PM UTC
Question

Encoder no responde

Encoder se queda sin responder cuando esta codificando varios videos, por lo regular despues de algunos videos se traba y no avanza con la codificación.

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    2 replies

    Kevin J. Monahan Jr.
    Legend
    Sep 28, 2018 7:08 PM UTC

    We have not heard back from you. Still having this issue, alejandrocervantes? Please let us know.

    Thanks.
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Vidya Sagar
    Participating Frequently
    Jun 7, 2018 7:51 AM UTC

    Hi alejandrocervantes,

    Sorry for the trouble. We need more information for investigation. What are the system specs(OS, RAM, CPU, GPU)?

    What is your workflow of encoding? Are you logged in to the machine as an Administrator?

    Thanks,

    Vidya

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