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ItsNaimLis
Participant
August 27, 2021
Answered

Encoder won't launch, 205???

  • August 27, 2021
  • 2 replies
  • 4350 views

When I go to open Encoder it tells me

"Sorry, Media Encoder has encountered an error and needs to close.
You will not be able to use Media Encoder at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue."
 
Then I quit the media encoder, I've uninstalled, reinstalled, even updated since having this issue, I've even downgraded it and still it never works. I disabled my AVG Internet Security and all. I am not sure what to do...
    This topic has been closed for replies.
    Correct answer Independent Events

    I ran into this issue recently and absolutely banged my head against the wall. Customer Support didn't help either. Try logging out of your Adobe CC account through the Adobe Creative Cloud app and logging back in. It may seem silly, but it fixed the "error 205" issue on my end. I found this fix through a similar Photoshop error.

    2 replies

    I
    Independent EventsCorrect answer
    Participant
    June 29, 2022

    I ran into this issue recently and absolutely banged my head against the wall. Customer Support didn't help either. Try logging out of your Adobe CC account through the Adobe Creative Cloud app and logging back in. It may seem silly, but it fixed the "error 205" issue on my end. I found this fix through a similar Photoshop error.

      nandafernanda
      nandafernanda
      Participant
      August 22, 2022
      29 / 5.000
       

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      Thanks, your tip helped me.
      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      September 1, 2021

      Hi there,

       

      We're sorry for the trouble. Check out this article for self help on Error Code 205: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

       

      Let us know if you have any questions.

       

      Regards,

      Shivangi

       

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