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2 replies

ChWard
Community Manager
Community Manager
August 9, 2023

Hi there, sorry to hear you are having problems. In order to help you I need more information like AME and Ae version used? Is your issue reproducable? Where are the files located? Is AME still responsive or does it hang? If it hangs, could you provide a spin dump file of the hanging AME?

Best

Chris

Kartika Rawat
Community Manager
Community Manager
August 7, 2023

Hi there

Sorry about that. Does it happen with a specific project? Do you have any third-party plugins? 

Could you also try some methods mentioned here? https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

 

Let us know.

Thanks,

Kartika