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2 replies

gupta shivangi
Legend
March 19, 2020

Hi there,

 

Thanks for writing in. I understand AME is not launching on your computer. Am I correct?

Which version of Adobe ME are you using? Has it ever worked fine?

Please share more details. We're here to help.

 

Thanks,

Shivangi

 

ernestom73017914
Participant
April 2, 2020
does not open the program
gupta shivangi
Legend
April 22, 2020

I see! I found an article which could be of help. Check it out: https://helpx.adobe.com/x-productkb/multi/products-crash-launch-macos.html

Let us know if it works. 🙂 

Thanks,

Shivangi

 

ernestom73017914
Participant
March 19, 2020

el programam media Encoder no esta funcionando en mi equipo, ya lo desintale y lo volvi a intalar y no corre, lo instale en una imac Retina 5k de fianles de 2015 con 32 gb de memoria.  me pone el siguente anucnio al cargar la aplicacion:  Adobe Media Encoder has an unexpected error and cannot continue.

LinSims
Community Expert
Community Expert
March 19, 2020

I am merging this with your other thread, since they are essentially about the same things. Please do not create multiple threads on the same topic.