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carlos leonardob71185021
Participant
Mar 21, 2017 8:25 PM UTC
Question

Error: BaseDirectory

My machine is installed windows 7 to open the adobe media encoder happens the following error:

Error: Could not find registry entry: BaseDirectory

Help me!

Thank you.

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1 reply

Kevin J. Monahan Jr.
Legend
Mar 23, 2017 6:52 PM UTC

That's a weird one, Carlos. Can you please file a bug here? Please try pressing the Shift key when launching. Does that help? Let us know.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio