Error: Could not obtain upload ticket

Question

I had to do a clean install of my OS on my iMac pro a few days ago and ever since I am no longer able to upload directly to vimeo from the Media Encoder. A feature I used multiple times a day without issues before.

The only error that shows on the Error Log is: Vimeo - Could not obtain upload ticket

I first contacted the people over at vimeo who told me to sign out and sign back in, he also told me that he "re-established your connection to Media Encoder on our side" whatever that meant.

The issue remained and according to them, it's on Adobe's side now, since there's nothing more they or I can do.

Any help will be appreciated.

eckiAMETeam · Accepted Answer

Thank you for the replies, looking forward to the bug fix in the future builds.

I am happy to announce that the issue has been resolved with AME (Beta) 23.6.0.60. Indeed, the Vimeo APIs have changed. Thanks for your understanding.

RBG2022 · Answer

June 30 2023 getting the same error. We have used this Publish to Vimeo export settings for thousands of videos without issue till yesterday and today.

Now each computer we try to export-publish from give us an error in both Media Encoder and Premiere Pro

Media Encoder error (Vimeo - Could not obtain upload ticket)

Premiere Pro error (Publish Error Could not obtain upload ticket)

I have tried the most current version of Premiere 23.5, and version 23.4 (same with Media Encoder versions)

We have restarted, updated, and cleared cache files. Still get the error everytime we try to use Vimeo Publish in our export.

Adobe-wan, you're my only hope.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.