exporting

Forum|Forum|5 years ago
January 3, 2021
3 replies
416 views

i have been trying to export my project files from character animator via media encoder but it keeps asking me to install the app yet i already have media encoder. i went a head to try adding it to the rendering queue in media encoder directly but it popping up a message "could not open project file". i'm using Adobe Media Encoder 2019 .how can i solve this issue?

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Correct answer imeilfx

Is your Character Animator version and AE version the same? From the same release?

imeilfxCorrect answer

Inspiring

Is your Character Animator version and AE version the same? From the same release?

M

Moses5CADAuthor

Participating Frequently

No they're different. i wonder if that could be the problem. so i should use versions from the same release date then? I'll try that and see if it fixes the problem

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