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Toine Outlaw
Participant
June 23, 2021
Question

Exporting Error

  • June 23, 2021
  • 1 reply
  • 237 views

I have just recently had problems with my video exporting with the correct settings. No matter the settings I change, the exported version remains stretched and different from the matched source. I have consistently used media encoder for awhile and the only other time this has happened was once. I am unsure if it is a glitch, but as far as I know my settings have remained to match the source.

Can anyone help? 

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1 reply

Community Manager
July 2, 2021

Hi Toineson,

 

We're sorry about the poor experience. We can get this checked. Please share a screenshot of the Export Settings that you have used for exporting the media.

 

Thanks,

Sumeet