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Inspiring
December 19, 2019
Answered

exporting problem

  • December 19, 2019
  • 1 reply
  • 1429 views

So I tried exporting my project from after effects multiple times, probably over 20 times and it would start to queue but then a little over half way done then it fails. Now when I try to export it the project dosen't even show up when media encoder pops up. ive already unistalled both after effects and encoder. can anyone help?

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Correct answer Peru Bob

Your computer doesn't meet the minimum requirements for After Effects:

https://helpx.adobe.com/after-effects/system-requirements.html

1 reply

Peru Bob
Community Expert
Community Expert
December 19, 2019

What are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

Inspiring
December 20, 2019

Hardware Overview:

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro15,4

  Processor Name: Intel Core i5

  Processor Speed: 1.4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

  Memory: 8 GB

  Boot ROM Version: 1037.40.124.0.0 (iBridge: 17.16.11081.0.0,0)

  Serial Number (system): FVFYP62EL410

  Hardware UUID: 92F1C0EA-9101-561D-B2A2-3349E2FABAF0

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
December 20, 2019

Your computer doesn't meet the minimum requirements for After Effects:

https://helpx.adobe.com/after-effects/system-requirements.html