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Inspiring
Dec 19, 2019 11:45 PM UTC
Answered

exporting problem

So I tried exporting my project from after effects multiple times, probably over 20 times and it would start to queue but then a little over half way done then it fails. Now when I try to export it the project dosen't even show up when media encoder pops up. ive already unistalled both after effects and encoder. can anyone help?

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Peru Bob
Peru BobCorrect answer
Community Expert
Dec 20, 2019 2:54 PM UTC

Your computer doesn't meet the minimum requirements for After Effects:

https://helpx.adobe.com/after-effects/system-requirements.html

10 replies

Peru Bob
Community Expert
Community Expert
Dec 19, 2019 11:56 PM UTC

What are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

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Inspiring
Dec 20, 2019 3:40 AM UTC

Hardware Overview:

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro15,4

  Processor Name: Intel Core i5

  Processor Speed: 1.4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

  Memory: 8 GB

  Boot ROM Version: 1037.40.124.0.0 (iBridge: 17.16.11081.0.0,0)

  Serial Number (system): FVFYP62EL410

  Hardware UUID: 92F1C0EA-9101-561D-B2A2-3349E2FABAF0

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Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
Dec 20, 2019 2:54 PM UTC

Your computer doesn't meet the minimum requirements for After Effects:

https://helpx.adobe.com/after-effects/system-requirements.html

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