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O
ofiry84241556
Participant
December 4, 2019
Question

Exporting to Media Encoder and getting 5027::12 error

  • December 4, 2019
  • 1 reply
  • 746 views

Hi. I'm working on  Imac-Pro Mojave 10.14.6. after installing Premier, When I'm trying to Export  (from After Effects) to media encoder that compatible with After Effects 2017 (version 14.2.1.34), I get this Error - 5027::12. How to solve this?

 

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1 reply

Jeff Bugbee
Community Expert
Jeff BugbeeCommunity Expert
Community Expert
December 5, 2019

Can you provide more details? You installed Premiere, then tried to export from After Effects CC2017 to Media Encoder and encountered an error.

 

What version of Premiere did you install? What version of AME were you trying to export to?

O
ofiry84241556Author
Participant
December 12, 2019

It all happened after I've installed Premiere. I'm working on AE 2017. and the alert that I get when I'm trying to send the composition to AME directly from AE (Cmmand+Option+M) is "Adobe Media Encoder is not installed". 

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