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Participant
Jun 30, 2019 6:55 AM UTC
Question

Exporting video freezes on a particular scene

I'm exporting a 2 hr video on Encoder and once it was completed, I played the mp4- it played fine until the video froze on one frame for the rest of the video.

I tried to export it through Premiere and the export froze at the same scene.

I already looked at the scene to see if something was corrupted, but nothing seemed to be out of the ordinary or different from all the other files and scenes in the timeline.

What's going on? What should I do?

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    4 replies

    Warren Heaton
    Community Expert
    Community Expert
    Aug 1, 2019 9:31 PM UTC

    What happens if you export the Sequence using Premiere Pro rather than Media Encoder?

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    Peru Bob
    Community Expert
    Community Expert
    Aug 1, 2019 10:18 PM UTC

    The OP stated:

    I tried to export it through Premiere and the export froze at the same scene.
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    gupta shivangi
    Legend
    Jul 3, 2019 3:51 PM UTC

    Hi there,

    Thanks for reaching out. I understand every time you try to export a sequence from AME or Premiere Pro, it stops/freezes at the same timecode.

    • Did you try the suggestion shared by @Peru Bob?
    • Do you have any specific effect applied at the particular frame where the export freezes?

    Let me know.

    Thanks,

    Shivangi

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    Peru Bob
    Community Expert
    Community Expert
    Jun 30, 2019 5:23 PM UTC

    Create a new project and import the old one into it.  Then export from the new project.

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