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tommiew11748417
Participant
July 13, 2017
Question

Getting a strange black pixel line

  • July 13, 2017
  • 2 replies
  • 1472 views

On export from Premiere CC 2017 (June) I am getting a strange black line on the right side of the screen with the occasional white flash when I export at MPEG-2 DVD. Even if I use fill it still has the line. This never happened in previous versions of Premiere or AME. I have been having to export as MPEG-2 Blu-Ray and then re-convert back to DVD. Any ideas what would cause this? Thanks.

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    2 replies

    VincentPascoe
    VincentPascoe
    Participant
    January 27, 2018

    I have the same problem on two different PC machines BUT it only happens on exports that have odd aspect ratios AND when I'm using an adjustment layer. if I'm exporting at 1:1 for Instagram or Facebook 820x312 banner resolutions.

    Win 10

    x980

    24gb ram

    980TI

      kulpreet singh
      kulpreet singh
      Inspiring
      August 8, 2017

      Hi TommieW,

      Can you please confirm if the issue that you were facing has been resolved or not?

      In case if it hasn't been fixed yet please let us know and I will be glad to assist you.

      Thanks,

      Kulpreet Singh

      T
      tommiew11748417Author
      Participant
      August 9, 2017

      Nope it is still happening. I have to send videos to Media Encoder as a MPEG2 Blu-Ray and then transcode to DVD in Encore to get what I need. It is only happening (from what I have been able to deduce) on the MPEG2-DVD wide presets. Under the standard 4:3 presets the black bar at the right disappears. When it is there and you scrub through the clip it will have random flashes. I have included a sample video on vimeo here Test Footage on Vimeo  and here is the settings that were used:

      kulpreet singh
      kulpreet singh
      Inspiring
      August 9, 2017

      Thanks for sharing that video, TommieW.

      What is the source of your footage? Is this issue specific to this footage or happening with all?

      If it is happening to all of your projects, that could be an issue with the Graphics card.

      What are your system specs? Have you tried exporting your video on 'Software Only Mode'?

      -Kulpreet Singh

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