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default21wdmxt6n78a
Participating Frequently
Oct 27, 2021 5:10 PM UTC
Question

h.264 files render to four seconds and then stops, no freeze just stop

Hello, everyone,

I've just update Premiere and Media Encoder to the 2022 versions.  When I tried to render an h.264 file, the encoder got to 4 seconds, then just stopped.  No error message, just back to "Not currently encoding."  The files will render under other containers, just not h.264.  Is there something I'm suddenly not doing, or is this an actual bug?

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    20 replies

    Jason22335919nfbc
    Participant
    Dec 20, 2021 8:18 PM UTC

    Hello,

    It appears that a lot of us are having similar issues. I recently updated to the newest AME and AE apps. I set some files to render on Friday which started to give me longer than usual render times. It was saying it was going to be about 5 hours for one 15 second render. 

    The fix: I double checked all settings, and found after a few attempts that the motion blur was not coming across. This cued me in to one thing I have been having some issues with after migrating. On the bottom right in your composition panel, next to your active camera, is where you find the Classic 3D versus the Cinema 4D renderer. Switched over to Classic 3d instead of the cinema 4d render. Worked like a charm.

     

    All hang ups were fixed. Render time was reduced to 24 seconds, versus the hours it was taking Friday.

     

    Double check your Renderer. 

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    default21wdmxt6n78aAuthor
    Participating Frequently
    Dec 20, 2021 8:34 PM UTC

    All respects, Jason, but that wasn't the problem for this thread.  The issue here was not lengthy render times, but the render stopping after several seconds.  

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    Jason22335919nfbc
    Participant
    Dec 20, 2021 10:57 PM UTC

    Yes, it never finished rendering. It was just reporting that it was going to take 10 to 100 times longer than what was the usual. It wouldn't complete, and what few files did appear to finish, were corrupted. 

    Did you figure out a fix alternate to what I suggested? 

    I also saw that someone posted that there was an update for AME this morning. I couldn't find that either. 

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    default21wdmxt6n78aAuthor
    Participating Frequently
    Dec 20, 2021 1:53 PM UTC

    Hey, everybody  on here, there's an ME update that fixes this.  

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    nicolaceccanti
    nicolaceccanti
    Participant
    Dec 23, 2021 9:56 AM UTC

    Does not work for me.

    Last 5 seconds of my video looks like this if I try to export on server.

    It works fine only if I export on my local drive

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    Arno DeStang
    Participant
    Nov 9, 2021 11:15 AM UTC

    Same problem here, running 2022 AE/ME on iMac with 24 Gb of RAM, rendering .H264 in ME.

    Encoder seems to have stopped at 58secs. The program hasn't crashed, I don't think - I can twizzle the queue and output preiviews up and down - just no action. This is disastrous for my work...

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      nicolaceccanti
      nicolaceccanti
      Participant
      Nov 9, 2021 11:02 AM UTC

      It seems to work if I export on my local drive, still not working if I try to export on my RAID, server or external drive

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      defaulthwftpes08y7r
      Participant
      Nov 8, 2021 5:19 PM UTC

      Since I updated to 2022 I cannot export any files dfrom AE to Me. WHAT IS HAPPENING?? NEED FIX ASAP

       

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        nicolaceccanti
        nicolaceccanti
        Participant
        Nov 8, 2021 4:15 PM UTC

        Same here. I tried upgrading to AE and ME to 2022 but nothing changes.

        I also tried switching software/hardware encoding, nothing.

        I'm exporting .MOV and then converting but I'm full of rage and have to solve this ASAP

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        default21wdmxt6n78aAuthor
        Participating Frequently
        Nov 4, 2021 7:05 PM UTC

        Is there anything further on this situatuon?  I have plenty of files waiting to render with no resolution,

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        Jose Manuel Alba
        Jose Manuel Alba
        Participant
        Nov 2, 2021 4:33 PM UTC

        The same for me, in After Effects send to Adobe Media Encoder, then start the render and just stop at few seconds. Since last update to 2022 versions of both.

         

        please fix this asap.

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          default21wdmxt6n78aAuthor
          Participating Frequently
          Nov 2, 2021 4:51 PM UTC

          I've been getting around it by exporting as an .AVI and then converting in HandBrake.

           

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          Jose Manuel Alba
          Jose Manuel Alba
          Participant
          Nov 2, 2021 4:54 PM UTC

          Yeah, but that is not a solution, I am exporting in render queue in mov and then converting to mp4 in premiere, but that is not acceptable from Adobe. Media enconder MUST work fine.

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            Adobe Employee
            Sumeet_Kumar_Choubey
            Adobe Employee
            Oct 30, 2021 9:09 PM UTC

            Hi there,

             

            Sorry to hear about this. Have you tried switching to Software Encoding under Export Settings > Video tab > Encoding Settings > Performance & checked if it's exporting properly?

             

            Thanks,

            Sumeet

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            default21wdmxt6n78aAuthor
            Participating Frequently
            Nov 2, 2021 3:55 PM UTC

            The software encoding is all that's available.  How would you check for proper export?

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