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platypusrex256
platypusrex256
Known Participant
Oct 8, 2021 9:05 PM UTC
Question

h264 exports, but won't playback

Hey I don't know if theres any recent developments with MacOS but I can't get any playback with h264 exports in VLC or Quicktime or any other app. I have a standard late 2019 iMac so it shouldn't be a hardware issue.  I don't know if I need to install a codec or what? File seems to work if I upload to YouTube or Vimeo but it won't playback locally from the file.

 

 264

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2 replies

Harold Silva
Community Expert
Harold SilvaCommunity Expert
Community Expert
Oct 9, 2021 12:00 AM UTC

Hola es raro que no puedas reproducir tu video. lo primero que haria es exportar un fraccion para probar que efectivamente este exportando correctamente. de ser asi vuelve a exportar la totalidad del archivo en un aruta diferente del disco. y deja que termine el proceso de cerrado de la metadata. es decir que cuando llegue a 100% la pantalla de exportacion se cierre sola.

saludos

 

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Harold Silva B.
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
Oct 8, 2021 10:17 PM UTC

Hi there,

 

We're sorry to hear about this. Have you tried importing the exported media in Premiere Pro & checked if it's playing properly? Also, let us know the version of Media Encoder that you are using.

 

Thanks,

Sumeet

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