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Emma2O46
Participant
January 3, 2021
Question

Help

  • January 3, 2021
  • 3 replies
  • 593 views

Hello,
I have the following problem.
When I add a composition to the Adobe Media Encoder queue in After Effects and then encode it to H.264, the video has no sound.
The setting to encode the sound is switched on, both programs are in version 2020, mp4 is selected and the video has sound in After Effects.
Do you know what I can do to make the video sound after encoding?

This topic has been closed for replies.

3 replies

imeilfx
imeilfx
Inspiring
January 4, 2021

Ok so now you can try to export your project not by AME Render queue but by AE Render queue - and check if you have sound. 

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Emma2O46Author
Participant
January 5, 2021

If I did it right I only have the audio file and not the whole video. According to quick time player I can remove the video which means that it is there somehow.

imeilfx
imeilfx
Inspiring
January 4, 2021

You tried and? Did AME exported in other formats audio correctly or not? 

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Emma2O46Author
Participant
January 4, 2021

it exported not correctly and also the same other formats.

imeilfx
imeilfx
Inspiring
January 4, 2021

Did you try to rendr to any other formats? Or did you try to export only audio track of your project? Try that - this way we will know if it is an issue with h264 coding or soething with AE/AME or maby with any setings. 

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Emma2O46Author
Participant
January 4, 2021

yes i tried... more than one time. i deleted Media Encoder and installed it again. but it still doesn't work!

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