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Participant
November 8, 2019
Question

HEVC (H265) encoding fails in AME 2020

  • November 8, 2019
  • 5 replies
  • 2479 views

Been trying to get AME 2020 to encode in 4K HEVC (H265), but I get a very quick fail every time, with error code 7 (Out of Memory) in the logs.

 

Reinstalled AME 2019: it works like a charm.

So: rollback to 2019 for me, and will wait for some updates to AME 2020 first.

 

@Adobe Support: If you read this, I'd like to report this as a bug.

This topic has been closed for replies.

5 replies

Participant
April 26, 2023

Just a quick note here, I was getting this exact error transcoding a very short ProRes 4444 video to HEVC, for me it's fixed by using VBR instead of CBR.

Participant
January 21, 2021

January 2021: still not fixed. @Adobe Support: Are you reading this? How can this pretty essential bug stay unsolved for a year?

Participant
December 19, 2019

Yeah its same problem here Adobe 2019 encoder works but 2020 giving me this ugly thing
my system:
AMD FX 9590
Radeon vii
32 gb Ram
1 TB WD Black hdd / 14 TB WD Ultrastar hdd / 6 TB extranal WD hdd

Participant
December 13, 2019

For what it's worth I am having the exact same problem but I have been unable to find any other reports of this issue nor any solutions.

imeilfx
Inspiring
November 8, 2019

You can repory bugs here: https://www.adobe.com/products/wishform.html 
Forum is more for community help purposes not for bug reporting.