Skip to main content
F
Fa310tx
Known Participant
August 29, 2018
Answered

How To Empty Queue?

  • August 29, 2018
  • 4 replies
  • 7513 views

For some reason, I have an untold number of files in my Media Encoder queue.

I can't seem to delete them (select all - delete key) and I just keep getting Not Responding.

Is there a way to start the program, clean, or force empty the queue?

At this point, I can't use Media Encoder at all.

JJ

    Correct answer David Arbor

    I would try trashing your preferences, or possibly better, uninstalling AME (and choosing not to keep your prefs) and reinstalling it.

    4 replies

    A
    adaptable_think5CDF
    Participant
    February 14, 2025

     Click on the file and click the remove button found in the pic below

     

     

     

    D
    Drummingcyborg
    Participating Frequently
    October 20, 2021

    It took me a second but I had this problem today too.  Queue is actually a window.  So If your not seeing your projects that you wish to delete, go up to the top, next to file select window, select Queue.  Then you can see and delete.  

    D
    David ArborCorrect answer
    Inspiring
    August 31, 2018

    I would try trashing your preferences, or possibly better, uninstalling AME (and choosing not to keep your prefs) and reinstalling it.

      E
      elizabeth_7424
      Participating Frequently
      October 26, 2024

      uninstall did not fix with reinstall   

      gerikp
      Community Expert
      gerikpCommunity Expert
      Community Expert
      August 30, 2018

      In preferences do you have "Remove completed files from queue on exit" checked?

        F
        Fa310txAuthor
        Known Participant
        August 31, 2018

        I do, but the files never completed (not sure they ever started).

        For some reason, Remove was greyed out when I selected all the files.

        I found that I could remove one at a time and then a whole screen-full at a time.

        Eventually, I got them all removed.

        There must have been thousands of files in the queue and most just said Ready.

        It was so laggy that it would say Not Responding for every action (click File - Not Responding, go to view - Not Responding, etc...).

        Things seem fine, now that the queue is empty.

        I'm not sure if this would work, but it seems like I should be able to delete Documents - Adobe - Adobe Media Encoder or user - AppData - Roaming - Adobe - Adobe Media Encoder, but it's untested.

        JJ

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices