I don't trust Media Encoder

Question

I have stopped using Media Encoder because of audio issues (among other things). Even after I realized the LUT problem -- when you add LUTs or any effects to premiere or AE: if you don't add them to media encoder, they will not show up in ME unless you add them to those folders, too -- I ALSO had audio issues. The worst offenses were CLIENTS saying the sound wasn't right.

For instance, a recent build (recent meaning 2020?) resulted in audio mixes with odd results in ME as opposed to a PREMIERE encode -- audio keyframes and transitions aren't registering. A build directly from Premiere sounds better than a build from ME. I don't know who's in charge of making sure Premiere and Media Encoder want to pork each other like a couple of randy teens, but you better figure out who let themselves go, because this sucks.

David Arbor · Answer

This is the user-to-user forum, but I recommend you post on the Bugs forum here.

If you want the team to be able to investigate your issues you need to write out each one specifically with specific versions of both Premiere and AME and steps to reproduce. AME has its fair share of issues, but developers can't fix anything if they aren't able to test the exact problem you're having.

And speaking of versions, what versions, exactly, are you on of both? 2020 hasn't been recent, since well, 2020. I'm having plenty of success with the latest builds of PR and AME 2022, as well as the public beta. The audio issue you mentioned sounds familiar (I feel like I've heard some similar issues in the forums awhile back), but I'm not having any problems queuing files to AME.

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