I have a yearly plan, but now i can't access media encoder?

So i have been using this plan since June of this year. Today when i logged in, i got that i must PAY to use media encoder, which i used for the past period without anyproblems, i am not sure what i am messing here.

As you can see above, media encoder is locked and must be purchased, which is weird because it was included in my original plan and did use it on a daily basis.